Terms & Conditions

Welcome to irafortes.com.

These Terms & Conditions describe the conditions that apply to purchases, transactions, and services provided through the Irafortes online store. By placing an order on irafortes.com, you agree to these Terms & Conditions, subject to any mandatory rights provided by applicable law.

Please review the following information carefully before completing your purchase.

1. Brand & Business Information

Irafortes is an online glove store offering products across three main categories: HOUSEHOLD & GARDEN GLOVES, SPORTS OUTDOOR GLOVES, and WARM DAILY GLOVES.

Our collection includes different styles of gloves for general household activities, light gardening, casual outdoor use, and everyday cold-weather wear.

We aim to provide customers with convenient shopping services, clear product information, and responsive customer support.

The Irafortes store is operated by:

Brand Name: Irafortes

Official Website: irafortes.com

Legal Entity: Guangxi Yuanrong Trading Co., Ltd.

Unified Social Credit Code: 91450100MAE9Y58190

Registered Address:

Warehouse No. 3, at the intersection of Yelianchang Road, Xipo Ninth Team, Datang Village, Xixiangtang District, Nanning, Guangxi Zhuang Autonomous Region, China

Customer Support Email: service@irafortes.com

irafortes.com is owned and operated by Guangxi Yuanrong Trading Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.

2. Product Availability & Information

Irafortes provides available product details, including descriptions, images, prices, measurements, materials where specified, specifications, variations, and availability information on our website.

We make reasonable efforts to ensure that product information is accurate and reflects the products offered for sale.

Please note:

  • Product colors and appearance may vary slightly due to different screen settings and lighting conditions.

  • Product measurements may have minor variations depending on measurement methods.

  • Product availability may change based on inventory.

  • Product specifications and details may be updated when necessary.

  • The appearance and positioning of glove cuffs, wrist straps, finger sections, and fabric details may vary slightly depending on how the gloves are arranged or worn.

  • Product suitability for particular activities depends on the specifications and intended use of the individual product.

Our product collection includes:

HOUSEHOLD & GARDEN GLOVES

Glove designs featuring different cuff lengths, palm textures, wrist styles, and fabric combinations for general household activities and light gardening.

SPORTS OUTDOOR GLOVES

Full-finger and fingerless glove styles featuring different wrist details, palm surfaces, and structural designs for casual outdoor activities.

WARM DAILY GLOVES

Knitted gloves, fleece-style designs, mittens, and other accessories for everyday cold-weather outfits.

Descriptions such as "leather-look," "suede-look," or "fleece-style" may refer to a product's visible appearance and do not, by themselves, establish its actual material composition.

Similarly, textured palms, reinforced-looking panels, or wrist fastening details do not automatically indicate specialized protective performance, waterproofing, certified safety protection, or other technical capabilities.

Customers should review the specifications provided on the relevant product page before purchasing.

If a product becomes unavailable after an order has been placed, we will contact the customer and provide an appropriate solution.

3. Pricing & Promotions

All product prices displayed on irafortes.com are listed in U.S. dollars (USD) unless expressly indicated otherwise.

The currency and final amount payable will be displayed during checkout.

Prices may change from time to time due to:

  • Product updates

  • Market changes

  • Promotional campaigns

  • Other business considerations

Any discount, promotion, or special offer is subject to the terms displayed during the promotion period.

Promotional prices and offers may have specific eligibility conditions, expiration dates, or quantity limitations where clearly stated.

Irafortes reserves the right to correct pricing errors or inaccurate information when necessary, subject to applicable consumer protection laws.

If a pricing error affects an order that has already been placed, we will review the circumstances and contact the customer with available options.

4. Order Placement & Confirmation

When placing an order, customers agree to provide complete and accurate information, including:

  • Name

  • Shipping address

  • Email address

  • Payment information

  • Product size, color, quantity, style, or variation information, where applicable

After successfully submitting an order, customers will receive an order confirmation email using the contact information provided during checkout.

An order confirmation does not always represent final acceptance of an order.

Irafortes reserves the right to review or cancel orders in situations including:

  • Payment authorization failure

  • Incorrect product or pricing information

  • Inventory issues

  • Suspected fraudulent or unauthorized activity

  • Other circumstances that prevent order fulfillment

If an order is cancelled, customers will be notified through the contact information provided.

Any payment already collected for the cancelled order will be refunded to the original payment method, subject to applicable payment provider procedures.

Customers should review their order details carefully before submitting payment.

5. Payment Terms

Payments on irafortes.com are handled through the payment providers available during checkout.

Customers agree that:

  • Payment information provided is accurate and valid.

  • The selected payment method belongs to the customer or has proper authorization.

  • Payment must be successfully completed before order processing.

Only payment methods displayed as available during checkout can be used to complete a purchase.

Payment transactions may be subject to authorization and verification by the relevant payment provider or financial institution.

Please do not send complete payment card numbers, card security codes, account passwords, or verification codes to our customer support email.

For additional details, please review our Payment & Security Policy.

6. Order Changes & Cancellation

Customers should contact our customer service team as soon as possible if they need to modify or cancel an order.

Requests are reviewed based on:

  • Order processing status

  • Shipping status

  • Product availability

Once an order has been processed or shipped, changes or cancellations may no longer be possible under our standard order management process.

If an order has already been shipped, customers may request a return after delivery according to the applicable conditions described in our Return & Refund Policy.

Nothing in this section limits any cancellation or withdrawal rights available under applicable consumer protection laws.

Customer Service Email: service@irafortes.com

7. Shipping Terms

Orders are processed and shipped according to our Shipping Policy.

Orders are typically processed within 1–3 business days after payment confirmation.

After dispatch, the estimated delivery time is generally 7–20 business days, depending on the destination and shipping circumstances.

The estimated delivery period does not include the order processing period.

Delivery times may vary depending on:

  • Shipping destination

  • Carrier services

  • Customs procedures

  • Local delivery conditions

  • Public holidays and weather conditions

  • External circumstances outside our reasonable control

Customers are responsible for providing accurate and complete delivery information.

Incorrect or incomplete addresses supplied by customers and circumstances outside our reasonable control may cause delays.

If a delivery issue occurs, please contact our customer support team so we can review the shipment and assist with the appropriate next steps.

For international orders, customs duties, import taxes, or other local charges may apply depending on the destination.

Please review our Shipping Policy for additional information about delivery estimates, shipping availability, shipping charges, customs matters, and order tracking.

8. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Customers may request a return within 30 calendar days after receiving their order, subject to applicable eligibility requirements and any mandatory consumer rights.

Customers should contact Irafortes customer service before returning any product to obtain the appropriate return address and instructions.

Please provide:

  • Order number

  • Email address used for the purchase

  • Product information

  • Reason for the request

  • Supporting photos where applicable

Customer Service Email: service@irafortes.com

For glove products, return eligibility under our standard policy may depend on product condition, reasonable inspection, completeness, originally included components, and other applicable requirements.

Products showing damage caused by improper use, substantial wear, alteration, contamination, or missing components may be subject to return restrictions where permitted by law.

Where a product was sold as a pair, both gloves should generally be included in a standard return.

If an item arrives damaged, defective, incorrect, incomplete, or materially different from its product description, customers should contact our support team for assistance.

Approved refunds are generally processed within 5–10 business days after the returned item has been received and inspected, unless applicable law requires an earlier refund.

Please review our Return & Refund Policy before sending any item back.

9. Customer Support

Irafortes provides customer support for:

  • Order questions

  • Payment issues

  • Shipping inquiries

  • Return and refund requests

  • Exchange requests

  • Product-related questions

  • Product sizes, materials, and specifications

  • Product care and handling information

  • Available product variations and design details

Our support team will review customer requests and provide assistance based on the relevant policies and circumstances.

For customer service inquiries, please contact:

Customer Service Email: service@irafortes.com

10. Customer Responsibilities

Customers are responsible for:

  • Reviewing product descriptions, measurements, materials, specifications, and other relevant information before purchase

  • Providing accurate order and contact details

  • Selecting the appropriate product size, color, quantity, style, or variation where applicable

  • Using products according to their intended purpose and verified specifications

  • Following applicable product handling, storage, cleaning, and care instructions

  • Avoiding excessive pulling, stretching, cutting, or unauthorized modification of glove fabric, seams, cuffs, wrist straps, and fastening components

  • Keeping order information for future reference

  • Reviewing applicable shipping, return, and payment policies

Customers should not assume that gloves provide specialized protection against chemicals, cuts, heat, impact, extreme temperatures, or other hazards unless the relevant protective properties are expressly specified and supported by verified product information.

For household cleaning, gardening, outdoor activities, or other tasks involving potential hazards, customers should confirm that the selected products are appropriate for the intended application.

These responsibilities do not limit customers' rights under applicable consumer protection laws.

11. Third-Party Services

Irafortes may use third-party providers to support:

  • Payment processing

  • Shipping and logistics services

  • Website operation

  • Ecommerce functionality

  • Customer service tools

  • Analytics and advertising services

  • Fraud prevention and security

These third-party services may have their own terms, conditions, and privacy policies.

Use of third-party services may be subject to the terms and policies of those providers.

For additional information about personal information handling and advertising-related technologies, please review our Privacy Policy, Cookie Preferences, and Your Privacy Choices pages.

12. Changes to These Terms & Conditions

Irafortes may update these Terms & Conditions when necessary due to:

  • Business changes

  • Service updates

  • Website updates

  • Legal or regulatory requirements

The updated version will be posted on this page with a revised effective or updated date where applicable.

Customers are encouraged to review these Terms & Conditions periodically.

Any changes to these Terms & Conditions will apply in accordance with applicable law and will not retroactively remove mandatory consumer rights.

13. Contact Information

If you have any questions regarding these Terms & Conditions, orders, payments, shipping, returns, or customer service, please contact us:

Brand Name: Irafortes

Official Website: irafortes.com

Legal Entity: Guangxi Yuanrong Trading Co., Ltd.

Unified Social Credit Code: 91450100MAE9Y58190

Registered Address:

Warehouse No. 3, at the intersection of Yelianchang Road, Xipo Ninth Team, Datang Village, Xixiangtang District, Nanning, Guangxi Zhuang Autonomous Region, China

Customer Support Email: service@irafortes.com

irafortes.com is owned and operated by Guangxi Yuanrong Trading Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.